Mon, 8 Sep 2008  10 Users OnLine

UK Distributors Ltd  Coded By Chris.B

Terms & Conditions ORDERS The order department is run by Pete Hill. Orders can be placed by Phone: 0116-240-3485 (ansaphone outside hours), Fax: 0116-240-2762, or online for best results. Internet & fax orders receive highest priority ORDERING ONLINE Ordering from the website is for genuine UKD customers only, and requires log in using your UKD account number and post-code exactly as it appears on a UKD invoice (including spaces). Please see Help for more details EXECUTION OF ORDERS Every effort is made to execute the orders in full. Orders not completely executed - see following Friday’s Green Stock Bulletin for "Remains" delivery date. Orders will be withheld when accounts are outstanding beyond 60 Days from invoice date ORDERS FROM NEW CUSTOMERS Must be accompanied by cash or three good Trade References to secure prompt despatch, having signed and completed our opening account form. Click to start the application process CARRIAGE & HANDLING TO UK & EIRE HANDLING CHARGES - Orders Valued Under £130 (ex VAT) are Subject to a Handling Surcharge of £1.00 for the first pair and £0.50 per pair thereafter, up to a Maximum Charge of £3.50 FREIGHT CHARGES - All Goods Will be Sent Carriage Paid on Orders Valued Over:   £130 (ex VAT) - In a 10 Mile Radius of UKD   £260 (ex VAT) - MainLand UK & Northern Ireland   £390 (ex VAT) - OffShore UK & Eire   TERMS & CONDITIONS FOR FREIGHT/HANDLING CHARGES The value of the order for freight and handling purposes is determined by the shoes ordered as shown available on our website and represents goods value only. Any footwear ordered but shown as not available today or in the future will NOT be assessed for the freight figure EXPORT ORDERS Our export terms are Ex-Works, with payment in full before goods are despatched ACCOUNTS We are at all times pleased to open Credit Accounts, if references are satisfactory and after completion of our opening account form. (Subject to the Point of Sale in relation to our present Accounts). If you wish to apply to open an account click to start the application process. UK Accounts settled within TEN days of invoice date are subject to 3¾% discount. Current months balance on statements paid by the 20th of the following month from statement date are subject to 2½% discount. Accounts outstanding twenty-one days or more after statement date are due NETT immediately thereafter. Invoices must be paid in date order, and discounts on payments will be disallowed if older invoices remain unpaid, unless there is a notified dispute. NB : Discounts apply to Goods only. When credit notes are taken in payment, then the goods value of the credit note must be deducted from the goods value of the invoice(s) and the discount at the appropriate rate is applied to the nett goods figure. VAT has already been discounted by special arrangement with HM Customs and Excise. For any queries on accounts or invoices please contact Accounts Dept, 0116-240-3232 PAYMENTS Cheques should be made payable to UKD (Footwear) Ltd, (Please remember to quote your Account Number, Trading name & Address and any other relevant details on the reverse). If paying direct into the bank, please Contact Us for details LATE PAYMENTS Accounts not settled within thirty days after the due date will be liable to a charge for the extra length of credit to an amount of two percent per month or two percent per annum above the base rate of HSBC Bank PLC from time to time in force (whichever is the higher) until such time that payment is made in full to UK Distributors. The Buyer will also be liable for full reimbursement upon demand from UK Distributors of all costs and expenses (including legal costs) incurred in the collection of any due amount.We reserve the right to withold orders until payment is made CONTRACT Any contract entered into by the Company shall be interpreted in accordance with English law including English statute law and any proceedings arising from any dispute with regard thereto shall be issued in England PRICES While every effort will be made to hold quoted prices - quoted on the current costing sheet at time of order - for as long as possible, the Company reserves the right to increase prices without notice VAT All prices quoted EXCLUDE any applicable Value Added Taxes (VAT), which the Buyer shall be additonally liable to pay to the Company TITLE OF GOODS The property in the goods shall remain with UK Distributors until all amounts due have been satisfied, and UK Distributors shall have the right of entry on the premises of their customer, or a third party, for the purpose of recovery of the goods in the event of non-payment of any amounts due RISK OF GOODS The risk shall pass to the customer at the point of delivery to their premises NON-DELIVERY As the Company is obliged to comply with the Road Haulage Association's Conditions Of Carriage, in making claims, customers must ensure that claims for loss in transit are notified immediately known and confirmed in writing to the Company no later than 14 days following the date of invoice. Claims outside this time will be refused. In the case of non delivery please contact Ian Ellis Tel: 0116-240-3232 immediately known CLAIMS & SHORTAGES In the case of pilferage or short packing please advise our Claims Administrator, Derek Bruin Tel: 0116-240-3232 quoting your name and account no., label numbers, number of cartons received, packing note number and freight company immediately of any shortage; claims can only be entertained if reported to us within 3 days, and confirmed in writing within 7 days from date of invoice. If you receive cartons in a damaged condition please sign carriers consignment sheet "Damaged". Unexamined is NOT acceptable. Failure to adhere to the correct procedures will normally result in credit not being given for loss or pilferage RETURNS, COMPLAINTS AND CREDITS Please contact our Returns Administrator, Peter Taylor, Tel: 0116-240-3232. If forwarding by carrier you MUST obtain a signature as proof of collection as otherwise no claim can be entertained in the event of loss. For complaints that you consider ‘not genuine’ - our Representatives carry forms to the effect that they have examined the shoes and are of the opinion that the complaint is not justified in accordance with wear 1. OUR SUPPLY Goods correctly sent against orders are not returnable - We shall only credit footwear supplied by ourselves and bearing our markings 2. RETURNS DATE - Defective new goods must be returned within 30 days of receipt by the most economical method 3. NOT ORDERED - Shoes sent not as your order when returned, must be accompanied by the invoice/packing note number within 30 days of receipt, and must be unmarked and in the original box/polybag 4. ORDERED - We will not accept goods back for credit when sent as per your order 4. SALE OR RETURN - We do not offer sale or return and cannot guarantee the fitting to size of specials 5. ODD PAIRS - With the increase of self selection footwear, Non-paired footwear must be returned with original box/bag. Worn odds will not be credited. Pairs must be checked at the point of sale 6. WRONG SIZES IN BOX - We shall only credit if supplied within the previous six months, and certainly not if worn. We consider that all footwear must be checked at the point of sale to the end user 7. BELOW SAMPLE - Claims of bulk supplies being below sample must be made in writing at time of receipt and consent obtained from the Company before any goods are returned 8. WHOLE CONSIGNMENT - One faulty pair in a consigment cannot be accepted as a reason for the return of the whole consigment without consent 9. WORN COMPLAINTS - Should be handled under the Code of Practice which the Company supports, and returned when relevant Returns made contrary to the above terms will be liable to a charge WEEKLY STOCK BULLETIN This is mailed to all customers every Thursday. It should be used in conjuction with the catalogue as it provides the information for you to check the availability of any style. Any lines not listed must be considered withdrawn or not seasonal INVOICES & STATEMENTS Invoices are mailed on a Thursday in the same envelope as our weekly stock bulletin. Statements are usually mailed on the first Thursday after the month end CHANGE OF ADDRESS It is essential that any change or correction of address or trading title should be notified immediately. All labels etc., are automatically addressed and can only be accurately maintained when such advice is given. Click to contact us HOURS OF BUSINESS Order Department: 8.00 - 12.45 and 13.45 - 17.30 Monday to Thursday (Friday close at 16.45). General Office: 8.45 - 12.45 and 13.45 - 17.30 Monday to Thursday (Friday close at 16.45) HOLIDAYS See our WEEKLY NEWS for weeks prior to any Public Holidays for details of closing HALF SIZES Please note that ladies half sizes are NOT stocked above size 6½ or Gents above size 9½ (Excluding certain DB Branded articles)

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